Frequently asked questions

Payments in Costa Brava Si they are 100% safe payments since they are payments made by the tenant at will by card or bank transfer. Costa Brava Si will never charge your card or bank account. You control the rent payment. Unfortunately we cannot accept traveler's checks as a method of payment

At the time of booking your accommodation you must pay 30% of the total amount of the reservation. The rest of the amount must be paid 30 days before arrival at the said accommodation.

Our booking cancellation policies allow you to cancel your booking up to 30 days before your arrival and we will refund you 100% of the amount paid up to that point.

On our website costabravasi.com all our properties have a global view from where we can appreciate the most important features with just a glance. If we want more information, we enter the property and we will find all kinds of details both in its listing and in the descriptions as well as in the photographs that reflect the state of the facilities and their accessories.

Yes, everyone can rent accommodation on the Costa Brava Si. The only limitation to making a reservation with us is to meet the minimum age imposed by some of the owners (usually 25 years old) to prevent the accommodations from becoming unwanted party venues.

When you rent with Costa Brava Si you have the security of total transparency. All advertisements detail the particular characteristics of each accommodation. In addition, all our reservations always include in the price a series of concepts such as cleaning upon departure (when you enter you already find it clean), bed linen, bathroom towels, electricity and water supplies, garden and pool maintenance if you have it and our advice if you need it. In properties that do not have Wi-Fi, you can rent one from our offices. In this case you will have to cover its cost.

In Costa Brava Si we do not make fixed charges in terms of damage insurance. We know that things wear out when they are used, and that shouldn't be a cost to our customers. But in case something breaks due to misuse, we do block (pre-authorize) your bank card for a maximum amount that is stated in the specifications of each ad based on the value of the property. This pre-authorization is unlocked once everything is checked in the accommodation (minimum 1 day - maximum 7 days)

At Costa Brava Si we always deliver the accommodation clean at the time of check-in, and once your stay is over we take care to clean it and leave it in optimum cleanliness conditions. At the time of booking you will always see the total price including cleaning, so you will never have any surprises in terms of cleaning.

At the time of arrival you must bring a copy of your reservation and some document to identify you

All guests over the age of 14 will need an identity document, ID or Passport, so that we can formalize the necessary registrations.

If you come from outside Spain you will need an identity document or a passport for all guests regardless of their age to enter the country.

You can always contact us by phone, Whatsapp and email. You will always find the contact details on our website and in all the information that we will send you. Our communication will always be agile and fast.

On the Costa Brava Si we have been offering our tourist rental services for many years and our highest priority is customer satisfaction. We dedicate ourselves 100% to this activity and we do it with our heart. That's why we offer the most information in the ads and show the most transparency. You can see the comments of our customers by entering each ad and you will know their opinions which is the best guarantee of customer satisfaction.

We know how important the availability of internet in holiday accommodation is today. Most of our accommodations have Wi-Fi included in the price, but you need to check the specifications of the accommodation itself to be sure. If necessary, always check the availability of our portable wifi for rent.

In Costa Brava Si we have been at your service for many years and we are characterized by personalized attention to each customer. We have all the accommodations very close to our office and if necessary we go to where our client is to solve the problems that are within our reach. You will always have Ana on the other side of the phone for the best holidays on the Costa Brava. Customer satisfaction is our priority and that is why you have at your disposal the comments that are made to us within each property.

Once you have chosen the accommodation you like best, just mark the dates in the calendar of the announcement and click on "Reserve". The system will ask for your data and once filled in you can proceed to make the secure payment either by card or bank transfer. At this time you only need to pay 30% of the total amount of the reservation. You will receive an e-mail with the confirmation of the reservation as well as the details of it. At this point, your reservation is complete.

Subsequently, 30 days before arrival at your tourist accommodation, you will receive an email notifying you that you must pay the rest of the reservation, also with secure payment by card or bank transfer.

Between 15 and 7 days before arrival you will receive another email with instructions on check-in details, key collection, etc. where we will also ask you to fill in the details of all guests in our system.

The time of arrival at the Costa Brava Si accommodation is always in the afternoon. The client approaches our office where the necessary procedures will be carried out in case there are any remaining and the keys to the contracted accommodation will be given to him. From this moment you can travel to the place and enjoy it fully.

If you need to check in outside of the established hours, do not hesitate to contact us, as we have different possibilities according to your circumstances. No one will be left out for this reason.

You will find all our accommodations at costabravasi.com. Once here you can filter and choose the accommodations based on the features that interest you the most. If you prefer, you can also contact us and we will take care of sending you the proposals that best suit your needs and we will facilitate the whole process from the choice of accommodation to the actual reservation.

How are the rent payments in Costa Brava Si?